Terms

Our prices are very competitive, as we ship from our suppliers direct to you. This keeps our overhead low and allows us to pass the savings on to you. It also means your product is only handled once.

Please keep in mind that we are a small company, and that we will respond to any contact as swiftly as humanly possible. Also understand that many of our suppliers are also small companies who strive for customer satisfaction, despite their size. We are all doing our utmost to serve you as best we can.
How Do I Make A Purchase:
Just click on the category you are interested in and browse our selections. When you find an item you would like to purchase, click the “add to cart” button. This will add your choice to your “shopping cart” , you can always remove it later if you decide you don’t want it. At anytime, you can click the “checkout” button in the bottom right corner of the page to finish your transaction. You can also change quantities or delete items at anytime by clicking the “update quantity” button at the top of the page.

Shipping & Handling Charges
Shipping and Handling charges will be computed at the end of the checkout process.

Shipping Times
All items ship directly from our suppliers, and shipping times depend on whether the supplier has them in stock or they have to be built. If they are in stock, they typically ship within 8 -10 business days or less. Products that are “Made to Order” (Ex: some benches, piano covers, or special order guitar straps) can take up to two to six weeks before they ship depending on availability.Remember, many of these suppliers are not major manufacturers, and some of these products are handmade.

Is My Transaction Secure?:
Yes, any personal information we gather and your credit card info are on a secure server. What does this mean? It means that your information is encrypted (scrambled) to prevent anyone from being able to access it. Our credit card processing company receives your card information in the secure form, and is able to read it. Once read they will then approve your transaction.
If you prefer, you can call in your order to our Customer Service Department:
1-800-662-7426 (credit card orders only).
Our FAX number is 973 697 0061

We will need all of your required shipping information to process your order correctly.  If you do not have your shipping information this will delay the fulfillment process. We cannot ship items to PO boxes.

Payment Methods
We accept Visa, Master Card, American Express , and Discover.
Orders paid with one of these methods will ship as soon as possible. You can also send us a personal check in which case your order will also be shipped not less than 3-4  days from receipt of check.  Make the check out to David Estey/Cool Stuff For Musicians and mail to David Estey, PO Box 512. Oak Ridge, NJ 07438. All checks must clear before order is shipped. There will be a $35 administration fee for any checks returned for Non Sufficient Funds.

Our Returns Policy:
If you are not satisfied with your purchase from Cool Stuff For Musicians, return it within 15 days (in its original packaging) for either replacement or a refund. There is a 15% restocking fee for items over $150.00.
Please contact us before returning any merchandise, as products must go back directly to our supplier. Shipping and handling costs are the customer’s responsibility, except in the case where the supplier is replacing damaged merchandise.

Privacy Policy
CoolStuffForMusicians.com will not sell or give your personal information to any third parties, unless you ask us to. (Example: you are looking for a Piano Tuner in your area, or need information or service that only a third party can give, and request that we have someone contact you)  Information is collected via secure connections and is strictly for the purpose of allowing us to serve you better.

For additional information,  see our privacy policy below.

www.ifccfbi.gov
If you suspect you have been the victim of fraud on the Internet, report it to the FBI’s “Internet Fraud Complaint Center”. They promise to investigate immediately.
Always try contacting the offending company first – it may be legitimate human error.

Suggest Us To A Friend:
We would really appreciate it if you would recommend CoolStuffForMusicians.com to a friend. Satisfied customers are our best form of advertising, and we are committed to be creators of harmony in a world filled with discord – a wonderful goal for all of us.

Looking For Something?:
Looking for something “cool” but didn’t find it? Do you know of something musical, unusual, practical, and really “cool”?  That’s the stuff we search for. We look for hard to find items from start up companies that have not hit the market in a big way, as well as established products which will enhance the experience of any musician, young or old. Please drop us a note and we will be happy to see if we can get it for you.

Contact us
We will be constantly adding to Cool Stuff For Musicians.com, so if you don’t find what you need now, please check back with us.

If you have any other questions, you can contact us

Privacy Policy for:
Cool Stuff For Musicians.com


Your Privacy

At Cool Stuff For Musicians.com, we are committed to protecting your privacy. This policy also applies to non U.S. residence. We use the information we collect about you to process orders, and to provide better service. Please read on for more details about our privacy policy.

What information do we collect? How do we use it?

  • When you sign up to be notified of new products or other promotional features, we will notify you via e mail.
  • When you place an order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order. Any credit card or check information is strictly for the use of the processing companies that handle this part of the transactions for us. We do not keep any credit card or check data on our own computers (unless you sign up for a subscription, rental or storage agreement where we charge your card each month).  We never share this information with anyone else.
  • We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new services, and special offers we think you’ll find valuable. We will not abuse this privilege.  If you do sign up to be notified of new products, you can expect  a few extra e mails when we travel to the National Association of Music Merchants show in late January and in July. This is when we go hunting for new and exciting products, and we get pretty excited about them  On the bottom of each e mail you have the option to “opt out” – or if you are receiving more e mails than you would like, you can contact us and let us know. It is not our intention to flood you with e mails, and generally you will get one a month unless you sign up for special notifications and or additional information. Please contact us if we are getting a little over zealous.

How does Cool Stuff For Musicians.com  protect customer information?

When you place orders or submit one of our forms, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is password protected against unauthorized access.

What about “cookies”?

“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. They allow the system and shopping cart to offer special features, and use cookies to track your sale as you progress through our store. They also identify who referred you to the site.

Will CoolStuffForMusicians.com  disclose the information it collects to outside parties?

Cool Stuff For Musicians does not sell, trade, or rent your personal information to others. Cool Stuff For Musicians may provide aggregate statistics about our customers, sales traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.

In summary …We are committed to protecting your privacy. We use the information we collect on the site(s) to make shopping at Cool Stuff For Musicians possible, and to enhance your overall experience with us. We do not sell, trade, or rent your personal information to others.

Your consent: By using our Web site, you consent to the collection and use of this information by Cool Stuff For Musicians.  If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

If you have any questions or concerns, you can always contact me.

David Estey, PO Box 512, Oak Ridge, NJ 07438

E mail: onapiano@optonline.net

Office Phone: 1-800- ON A PIANO (662-7426)  (receptionist will answer with “Estey Piano, can I help you?) Cool Stuff For Musicians.com is operated by David Estey, a Registered Piano Technician with the Piano Technicians Guild. Our Mission is to promote music and harmony in your home. Thank you for your business, and KEEP PLAYING!!